Privacy Policy

Last updated: Dec 28, 2024

Introduction

Heart Merge and its various versions, including the Heart Merge web version (hereinafter collectively referred to as "Heart Merge", "us", "we", or "our"), are incorporated into and subject to our Terms of Use. In this Privacy Policy, we refer to our products and services as the "Service". Please read on to learn more about our data handling practices. Your use of the Service signifies that you agree with the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

Information We Collect

When users sign in with Facebook/Google, Heart Merge will collect their nickname and avatar, which will be used as the default nickname and avatar for Heart Merge. Users can modify these later. Heart Merge ensures these collected data are confidential. You should pass face verification to ensure your interests when using certain functions. We will not use your face data for other purposes.

When you install the Service on your device and register with Heart Merge, personally identifiable information such as your mobile phone number, email address, city, gender, and name may be collected. Some information may be optional.

We may also request access to your address book with your consent. If granted, we will store your contact information to help sync your contacts between devices. You can opt out at any time through the app settings.

Usage Data

We may collect non-personally identifiable information, such as country, preferences, and usage data. We also gather data on your interactions with the Service, such as matches, messages, device info, IP address, and more. Any content you share (e.g., text, photos, videos) is stored on our servers. Please note, once shared, you may lose control over how your information is used.

Sharing Your Information

We will not rent or sell your information to third parties without your consent, except as noted in this Privacy Policy. Your information may be shared with affiliated businesses, service providers, or third parties to help provide and improve the Service. We may also share aggregated, anonymized data with advertisers or investors.

Your User Profile

Your Profile is visible to other users connected with you on Heart Merge. If you register via Facebook, we may access certain information from your Facebook profile. You can modify or remove your Profile at any time in the app.

Data Access and Removal

You can control what information you share on the Service. If you wish to delete your account or data, you may request this at any time. We will use commercially reasonable efforts to remove your data from our servers.

Security

We prioritize user privacy and security. Access to your personal data is restricted to authorized personnel and service providers who need it to operate, support, or improve the Service. However, due to the nature of the internet, we cannot guarantee the protection of data against loss, misuse, or alteration.

Data Transfer

Your information may be stored and processed in any country where Heart Merge maintains facilities. By using the Service, you consent to the transfer of information outside your country.

Age

The Service is not directed to children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have inadvertently collected such information, we will delete it immediately.

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy. You may review updates via the links on our website. If we make material changes, we will notify you through the app or website. Continued use of the Service constitutes acceptance of the updated policy.

Your Rights

If you wish to exercise your rights regarding your personal data, you can contact us by emailing us at loot.mart9@gmail.com. We will respond to your request within a month, unless the request is complex, in which case we may take up to three months.

1. Right to Request Access

You can request access to the data we are processing about you.

2. Right to Object

You have the right to object to our processing of your data, especially if we process it based on our legitimate interests.

3. Right to Rectification and Erasure

You have the right to correct or delete your personal data in certain situations.

4. Right to Withdraw Consent

If you provided consent for the processing of your data, you can withdraw it at any time.

5. Right to Data Portability

You can request a copy of your personal data in a structured, commonly used format.

Contact Information

If you have any questions about this Privacy Policy, please contact us at loot.mart9@gmail.com.